Flat Clip Ponytail Extension for Women

Return & Exchange Policy

Customers may request a return or exchange within 7 days of receiving the product, provided that the following conditions are met:

• The product must be unused, unaltered, and in its original condition
• The MRP tag must remain attached
• Only one return or exchange per product will be permitted
  

If the return request is approved, HairMarc will arrange a complimentary reverse pickup.

Products Not Eligible for Return

The following items are not eligible for return or exchange:

• Products that have been used, brushed, washed, cut, or altered in any way
• Products without the original MRP tag
• Customized products
• Hair accessories and hair tools
  

Sale & Coupon Purchases

• Items purchased during a sale or using a coupon code are eligible for exchange only
• Returns will not be accepted for these orders

How to Request a Return/Exchange

To initiate a return or exchange, please email:

📧 hairmarc4u@gmail.com

Include the following details:

• Order ID
• Unboxing video of the product
  (recorded in one continuous shot, with no cuts)
• Reason for return or exchange with a brief explanation
  

For immediate assistance, you may contact our support team at:

📞 9560194244

🕒 10:00 AM – 7:00 PM