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Common Questions
You Might Be Wondering
How do I choose the right hair product for me?
Start by identifying your need — coverage for thinning areas (toppers/patches), added volume and length (extensions), or full coverage (wigs). If you're unsure, reach out to us on WhatsApp or email with a photo, and we'll personally recommend the best match for your hair type and skin tone.
What's the difference between Lace, Mono, and Silk bases?
Lace Base: Ultra-thin and transparent — the most natural-looking hairline. Ideal for front hairlines.
Mono Base: Durable and breathable with a skin-like scalp appearance. Great for everyday wear.
Silk Base: The most realistic scalp look — hair appears to grow directly from the scalp. Premium option.
PU Base: Polyurethane skin-like base — easy to clean and maintain.
Each base type suits different needs and budgets — we can help you choose.
Do you ship across India? How long does delivery take?
Yes, we ship to all states across India. Delivery typically takes 5–7 business days depending on your location. All orders are securely packaged and trackable. If you need expedited shipping, please mention it when you contact us.
Can I get a custom colour or size?
Absolutely. We offer custom colour matching and sizing for most products. Send us a reference photo or describe your requirements, and we'll create a piece that matches your natural hair colour and desired coverage area perfectly.
What is your return and exchange policy?
Since our products are made with 100% human hair and are personal-use items, we accept returns or exchanges only in cases of manufacturing defects or incorrect orders. We recommend contacting us before leaving your order so we can help you get the right product the first time. Your satisfaction is our priority.
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